Terms and Conditions

Last updated: 9 October 2026

These Terms and Conditions govern the access to and use of batbet.com, including all games, promotions, account services, payment services, and related website functions made available through the site.

batbet.com is owned and operated by DEEPSPRING Limitada, registration number 3-102-885802, registered address Av. Pastor Diaz, Provincia de Puntarenas, Jaco, 61101, Costa Rica. batbet.com operates under Anjouan Gaming License No. ALSI-202408037-FI2, issued under the laws and regulatory framework of the Government of the Autonomous Island of Anjouan, Union of Comoros.

By opening an account, accessing the website, depositing funds, placing wagers, claiming bonuses, or using any service on batbet.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. Eligibility

You may use batbet.com only if you are at least 18 years old, or the legal age for gambling in your jurisdiction, whichever is higher. You must not access or use the website if online gaming is prohibited in your location.

You are responsible for ensuring that your access to and use of batbet.com complies with the laws applicable to you. We may refuse registration, restrict access, suspend an account, void bets, or close an account if we believe that use of the site is unlawful, underage, fraudulent, abusive, or contrary to these Terms.

Restricted Jurisdictions

Our casino cannot operate in the following jurisdictions. Players from these jurisdictions are not permitted to use our services:

2. Account Registration

You must provide accurate, complete, and up-to-date information when registering and using your account. You must not register more than one account, register on behalf of another person, sell or transfer your account, or allow another person to use your login details.

You are responsible for keeping your username, password, and account access secure. Any activity carried out through your account may be treated as activity carried out by you.

3. Verification and KYC

We may request identity verification, age verification, address verification, payment ownership evidence, source of funds information, or any other documents required for Know Your Customer, anti-money laundering, fraud prevention, responsible gaming, or regulatory compliance purposes.

Withdrawals, deposits, bonuses, account access, or gameplay may be delayed, restricted, or refused until verification is completed. If the information provided is false, incomplete, misleading, inconsistent, or cannot be verified, we may suspend or close the account and take any action required by law or regulation.

4. Deposits and Withdrawals

Deposits must be made using payment methods held in your own name unless expressly approved by us. We may reject third-party payments, suspicious payments, chargebacks, reversed transactions, or transactions that do not meet our compliance requirements.

Withdrawal requests are subject to account verification, payment checks, bonus terms, fraud screening, anti-money laundering controls, and any limits or processing rules shown on the website. We may request additional documents before processing a withdrawal.

5. Games, Bets, and Results

All games and wagers are subject to the rules, paytables, game descriptions, provider terms, and technical records applicable to the relevant game or betting product. You must review the applicable rules before playing.

If there is a technical error, display error, malfunction, incorrect odds, incorrect result, interrupted round, system fault, or obvious mistake, we may correct the error, void affected wagers, reverse incorrect balances, or settle the matter according to the verified server records and applicable game rules.

6. Bonuses and Promotions

Bonuses, free spins, cashback, rewards, tournaments, or other promotions are subject to the specific promotional terms displayed with the offer. Promotional terms may include eligibility conditions, wagering requirements, maximum bet limits, game weighting, expiry periods, withdrawal restrictions, or other limitations.

We may refuse, cancel, withhold, or reverse a bonus or related winnings if we identify abuse, multiple accounts, collusion, arbitrage, prohibited play, irregular betting patterns, false information, or any breach of the relevant promotional terms.

7. Prohibited Conduct

You must not use batbet.com for unlawful activity, fraud, money laundering, terrorist financing, collusion, cheating, exploitation of technical errors, use of unauthorized software, account sharing, identity misrepresentation, bonus abuse, chargeback abuse, or any conduct that damages the fairness, integrity, security, or operation of the website.

We may suspend or close an account, void wagers, withhold funds pending investigation, request additional documents, report suspicious activity, or take any other action required to protect the platform and comply with legal or regulatory obligations.

8. Responsible Gaming

Gaming should be treated as entertainment and not as a way to generate income or recover losses. If you believe your gaming activity is becoming harmful, you should stop playing and contact us for support.

Players may request responsible gaming support, including self-exclusion or account restrictions, by contacting: gosh313523@gmail.com. More information is available in our Responsible Gaming Policy.

9. Complaints

If you have a complaint, you may contact us at gosh313523@gmail.com. Please include your account details, the relevant transaction or game reference where applicable, the date and time of the issue, and a clear explanation of the complaint.

We will review complaints in good faith and may request further information to investigate the matter. You must first use our internal complaint process before seeking any external dispute resolution process that may be available under applicable rules.

Alternative Dispute Resolution

Alternative Dispute Resolution (ADR) services are provided by EGIS, which can be contacted at disputes@egis-adr.com.

10. Privacy and Data

We process personal information for account administration, identity verification, payment processing, fraud prevention, responsible gaming, legal compliance, customer support, and service improvement. Please review our Privacy Policy for more information.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be published on the website. Continued use of batbet.com after publication of updated terms means that you accept the updated terms.

12. Contact

For account support, complaints, responsible gaming, or self-exclusion requests, contact: gosh313523@gmail.com.